I have a Lexmark x7675 All-in-One printer/scanner/copier/faxing. I’ve had it for a couple years now and recently when I try to scan things, it seems to get jammed. It’ll make this “tick tick tick tick” sound over and over, say “scan failed”, and won’t turn off when I press the power button. I have to unplug it to make the ticking stop. This happens 70% of the time when I try to scan something – it usually takes 2-3+ tries to really get something scanned. Its irritating, to say the least. Couldn’t find any info on this issue online anywhere that I looked, and my dad won’t call anyone for troubleshooting because we can’t afford a repair.
If it helps, I have Windows Outlook and I use the software that came with the scanner, “Lexmark Productivity Studio – 7600 Series”.
Does anyone know why it would be doing this, and if its fixable at home?
Best answer:
Answer by Denver Al
It sounds like possibly the scanner mechanism is dirty or worn out. It would have to be opened up so you may possibly get to the mechanism inside and clean the guide rails, check the drive belt and gear pulley for wear or stripped or missing teeth, check the lubrication of the slides to see if it is ancient and needs to be cleaned off and re-lubricated with a very thin and fluid lubricant, check the mechanism alignment and any binding, check for any other wear or obstructions. The main motor may also be terrible and would need to be replaced, even if getting one may be near impossible and the only real solution then would be to get another scanner.
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