I am adding my daughter’s computer and printer to her bedroom. I installed a router and cable connecting from my cable modem to both of our computers and have operational e-mail and internet access. My computer prints, as usual, from my computer on my hp psc 1200 series printer. My daughter has a Dell computer and also a hp psc 1200 series printer. Her printer works fine for copies and when I first installed it, also printed from her computer. Now I can’t make any printer work from her computer. I’ve check the USB connection from the printer to her computer and it seems to be OK. In the Control Panel/Printer & Fax list, my comuter shows my hp psc 1200 series printer and also an Auto hp psc 1200 series on CINDY-A4CO4MMAO, which I reflect is the number of her computer. That option doesn’t appear on her list of printers. I reflect I need guidance. I am a 79 year ancient lady who is reasonably excellent with my computer but not knowldgable about hardware or networks. Thanks for any help.

Best answer:

Answer by Alex F
Well try uninstalling both printers from both computers, then reinstalll them again and see if they work….that should fix the problem, before you reinstall the printers make sure that you unplug them while they are turned on and leave them unpluged for a couple of seconds, that way the printers reset themselves, When you reinstall each printer, reinstall them one at a time. That should fix the problem.

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