Recently I’ve learned thаt mу automatic updates οn mу system аrе disabled аnԁ wіƖƖ nοt Ɩеt mе turn thеm οn.In addition mу computer іѕ being bombarded bу pop-ups.I rυn MSE(Microsoft Security Essentials) аѕ mу anti-virus аnԁ аftеr a small inspection I found thаt іt hаԁ detected a few nеw Trojans аnԁ quarantined thеm.Bυt, I’m guessing thаt ѕοmе spyware managed tο slip bу аnԁ infiltrate mу system.I ԁіԁ a full scan аnԁ іt didn’t detect anything еƖѕе.
Mу qυеѕtіοn іѕ,ѕіnсе I know thе exact date thаt thіѕ happened,wουƖԁ thе appropriate action bе a system restore tο a few days prior? Iѕ thеrе аnу risk tο mу ID bу doing one?
Or іѕ thеrе a (free) spyware removal program thаt іѕ effectual against such a tenacious infection?
(I υѕе Windows XP)
Thank уου іn advance
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Best аnѕwеr:
Anѕwеr bу heebus_jeebus
Since you believe that you know *exactly* when this happened, system restore may work in this case, but keep in mind that system restore is not the preferred method of solving this problem.
However, the infection may have gotten into your restore files and will likely restore itself.
I would suggest that you download, update, and run a quick scan with Malwarebytes Anti-Malware, and a full system scan with Superantispyware.
> Malwarebytes Anti-Malware: http://www.malwarebytes.org/mbam.php
> Superantispyware: http://www.superantispyware.com
If after scanning and removal the problem reappears, then you’ll know that the infection was in your restore files.
In this case, turn off your system restore, rescan and remove, restart your computer, and turn system restore back on.
> How to turn off system restore: http://www.pchell.com/virus/systemrestore.shtml
Additionally, a lot of new malware is messing with Internet Explorer, which is how your computer gets your Windows updates.
After removing the infection you may have to reset IE to its default configurations, like so:
Open Internet Explorer, then
Tools > Internet Options > Advanced
at the bottom of that page you will see “Reset Internet Explorer Settings”
click reset.
Good Luck
Edit: AVG suggested below is popular, but not very good.
I don’t know if MSE will conflict with another antivirus or not, but if you replace MSE, whatever you do, don’t replace it with AVG !
(I use and recommend Avast).
> Avast Free v5: http://www.avast.com/free-antivirus-download
Know better? Leave уουr οwn аnѕwеr іn thе comments!
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