Whenever i type something in on google and click a link it directs me to the incorrect site, usually an ad or something, and i have to go back and click it again for it to work. and my super anti spyware wouldn’t open so i uninstalled it. my malware program also won’t open, so i unisnstalled that too. whats incorrect with my computer and how do i fix it?
it won’t let me reinstall the programs i had before any
i place my computer in safe mode, and safe mode with networking, neither of them would let me open my malware program. i tried to disable the TDSS serv trojan driver thing, but it wasn’t listed so i couldnt disable it. now what do i do?
Best answer:
Answer by David
you have a virus
you need to reinstall your os since you deleted your anti-virus programs
Give your answer to this question not more than!
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You should never uninstall a security program while infected, it may possibly be very hard to get one back on. Plus now you have allowed the infection to do what it wants.SuperAntiSpyware would have been a excellent program for removal of the threat. Go to download.com. Download, install, and update a program called Malwarebytes Anti-malware. If unable to do that. Start your computer in safe mode with networking, and try and download, install, update. Then do a safe mode scan with Malwarebytes. Even if you can install it without safe mode, make sure after updating that you restart your computer in safe mode and do a scan. If you can’t install any security programs look for this trojan and follow instructions. Then try to install Malwarebytes.
: Disable TDSSserv trojan driver.
* Right click the My computer icon. If you are by the non classic Start menu, then right click My computer icon on your Start button menu.
* Click Properties.
* Click Hardware Tab.
* Click Device Administrator.
* In the top menu, click View and click Show Hidden Drivers.
* Scroll down to non Plug and Play drivers.
* Click + at left.
* In the list of drivers right click TDSSserv.sys or TDSSxyz.sys where xyz are random characters, clbdriver.sys, gaopdxserv.sys, seneka or seneka.sys.
* Click Disable.
* Click YES for confirm.
* Close all windows and reboot your computer
you are infected with a virus/malware, try going to an online scanner such as trend micro housecall and let it do an online scan to remove your infections